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Our Reviews
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,
Absolutely disappointed and furious with our experience at Don Franklin-Hyundai, Richmond Rd Lexington, KY. We purchased a brand new car that turned out to have serious mechanical issues after driving it for just more than 2 weeks. It got towed back to them. When we brought this to their attention, they flat-out lied to us, claiming we had no right to return or exchange the vehicle. Their reason was, the documents were already done and transferred to our name. Clearly the car qualifies as a lemon under consumer protection laws. Instead of standing by the product they sold and making it ... Read More DealerRater - May 12, 2025
Very easy to work with. Good experience getting my new car there and trading in my old one.
Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.
I had a coupon for $50 off but forgot to present when I paid. Would not refund the next day when I called.
Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!!
What Sets Don Franklin Apart From The Rest?
BUY YOUR VEHICLE ONLINE AND GET IT DELIVERED
AWARD-WINNING DEALERSHIPS & STAFF
PROUDLY PART OF THE KY COMMUNITY SINCE 1968
GET PRE-APPROVED REGARDLESS OF YOUR CREDIT SITUATION
BUY WITH CONFIDENCE DON FRANKLIN EZShop
26 LOCATIONS IN KY AND GROWING
Welcome to Don Franklin Auto
Since 1968, Don Franklin Auto has grown from a small, used car dealership to an auto group with 28 dealerships serving communities throughout Kentucky.
When you need a new car dealership near Glasgow, there’s a Don Franklin Auto dealership ready to serve you with impeccable customer service, incredible selection, and pricing designed to meet your family’s needs. We pride ourselves on our repeat customers, including families that have shopped with us for multiple generations. We employ members of over 1,000 families, firmly rooting us in the communities we serve. Choose the family-driven Don Franklin Auto when you need a new car dealership!
Visit any of our 28 dealerships
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